If you’ve got a problem with your PC or network simply make contact with us by email, text or phone, we will provide you with a session ID.
Click on the Icon below and enter the session ID you’ve been provided with, your name and click on join session. We will invite you to become the presenter and if you accept, and only if you accept, we will be sharing a view of your PC.
You can then demonstrate the problem you are facing, if you’re happy we can they take control, again only with your permission, and proceed to fully diagnose the problem.
Normally we are able to resolve the problem within the session but if not we will be able to let you know what’s required and what it will cost.
It’s as simple as that just sit back and relax and let us get on with it. You will be able to see what’s happening at all times.